Contract: $190,890 - Health Resources and Services Administration - Mar. 27, 2009
0% voted satisfied - 100% voted not satisfied - 1 vote(s) cast
Award Description: We will put a mid level in one of our site from 7 am to 3pm to expand coverage. Many doctors in our service do not start office hours till 11 am account of having hospital rounds. Our one doctor and midlevel will start around 1 pm and to 9 pm to cover even ours. In this manner we can cover most of the needs of patients to be seen. We will take appointment, however we will cover all walk in as much as possible. We will create central scheduling, a new position, to better manages patient flow between our sites, so we can get patient in earlier as possible. The mid level from 7am to 3pm will have open access scheduling to greater meet the needs of the community. We an other midlevel that will help cover from 3pm to 9pm. We have contacted the local hospital to see if we can collaborate with them on any service that we can better serve the community. The hospital is being receptive and we may be able to work on the self pay population. The hospital as well as us have see an increase in self pay. With the collaboration with the hospital we hope to be able to give a referral for service we can not provide.
Project Description: We were able to add another position as a dedicated full time to referrals person. The person will free up nursing time for more access and quality of care and will track of our patients for follow up care. This is new position that was not included in grant. The new access hours is not working for encounters; however we have created more access for our lab has picked up to where we are having problem seeing other health center patient. The grant called for one LPN nurse which we have hired. We also have hired a Medical Assistant (MA) to help with patient flow and access. In addition to our hires Labcorp will be adding a Phobotomist to be in VHC in the future due to the increase in access. VHC is going to contract with Optometrist for services to increase access. He will accept the uninsured at our sliding fee scale rate. This is will be great help for are uninsured patients to have this service. This is a much needed service. We adjusted hours back to normal to open this new service, however will open up more if needed. The schedule is quickly filling up for this service. VHC will have the only service in our services area and in most areas that offers sliding fee in optometry. We have met the number of projected FTEs of the ISD grant and will exceed the number with additional new jobs for the economy. VHC has opened more access with the new service of Optometry and will maintain access to all of our other services we provide. VHC has opened more access in Lab and additional jobs. We have created the new position of central scheduling that will do away with duplication of services and no loss of jobs. Valley Health Care has upgraded its scheduler software to be able to help add more access to walk in and sick visits. The new service is working well. We have expanded the business office and additional two more FTE staff and offered access by offering to make special arrangements for patient that can not get to our business office in regular hours.
Jobs Summary: FTE 1 Provider 1 Nurse 1 Billing .5 Eligibility/Outreach .5 MIS 1 Central Scheduling ___ Total FTE 5 (Total jobs reported: 1)
Project Status: Less Than 50% Completed
This award's data was last updated on Mar. 27, 2009. Help expand these official descriptions using the wiki below.