SANTA ROSA, CA

REDWOOD COMMUNITY HEALTH COALITION

Grant: $478,125 - Health Resources and Services Administration - Sep. 18, 2009

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Award Description: RCHC will implement a replicable network-based Electronic Health Record (EHR) system and QI infrastructure for 9 member community health centers as a Health Center Controlled Network (HCCN). RCHC engaged in a rigorous 2 year planning process and has now developed the HCCN, the Redwood Community Health Network. It is composed of 9 RCHC health centers (6 are 330 grantees) and is governed by a board composed of at least 51% 330 grantee representatives. RCHN has finalized the contract with the EHR vendor, eClinical Works and will implement the 9 health centers over a 3 year period using core RCHC values; Quality Improvement drives technology, PDSA cycles have been built into all phases of project activities to insure quality results; and physician champions are active in all phases of planning to optimize adoption. Technical Service (TSO) support services are being developed to provide technical support and training. The expected outcome is a network-based EHR with bi-directional data exchange with labs and other health organizations to follow patients through a continuum of care and easily produce clinical/operational reports to measure population based health outcomes and to evaluate quality, effectiveness, and efficiency of health care services.

Project Description: We are now confident in our EHR implementation strategy with our three phases of ?go-live? with 1) Scheduling-PMS, 2) EMR and 3) Billing. Two health centers (West County and Southwest with 10 sites between them) are fully live on the integrated eClinicalWorks product. Four more sites at Clinic Ole are live on the EHR and scheduling functions of the practice management systems. Billing goes live at Ole on October 1. Our 4th health center, Petaluma, goes live on the scheduling October 1, EMR on November 1 and Billing on January 1. We are in the pre-implementation stage with our fifth, Coastal Health Alliance?developing system-build, data conversion, ?as-is? workflows, etc. In mid-September, we had our kick-off meeting at our 6th site, Winters. On August 13, we held a half-day long meeting with our health centers going live in 2010 ? clarifying their teams, readiness, preparation, etc. This was very well-attended by high level leadership. Our largest health center, CommuniCare, is number 7. They have been especially hard hit with our state budget cuts, so we expect that this will be a particularly challenging implementation, relying heavily on RCHC staff. Southwest was our other very large health center, complicated by their residency program. And we were successful, so we know we are up to the challenge. We are on-schedule. Patient-portal piloting has begun at West County Health Centers.

Jobs Summary: Funds have not yet been accessed for awarded salaries and wages. (Total jobs reported: 0)

Project Status: More than 50% Completed

This award's data was last updated on Sep. 18, 2009. Help expand these official descriptions using the wiki below.


Funds Recipient

REDWOOD COMMUNITY HEALTH COALITION
SANTA ROSA, CA 95404
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Place of Performance

1180 4th St.
Suite B
Santa Rosa, CA 95404
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